FAQs

How do I get a deal?

It’s easy! First, make sure you've registered and receive our daily emails. That way you can be among the first to see our new deals. Then, just click BUY before the offer ends.

I want to know more about the details of the deal.

The details of the deal can be found on the deal page. The most important information is in the "fine print" sections.

I'd like to contact the merchant to clarify some of the deal details.

If you still have questions about a deal, be sure to view the merchants details which can be found on the deal page. If you are still having trouble contacting a merchant, notify our Customer Support Team – they’re happy to help.

I love this deal, can I buy more than one?

The number of vouchers that can be purchased varies by deal. If any product/service is limited in numbers, the details will be shown on the deal page – just keep an eye out!

I can't find a previously listed deal, can I still purchase it?

Unfortunately, once a deal has closed it cannot be reopened and there is no way for you to buy an expired deal. However, keep your eyes open because we may offer the same or a very similar deal in the near future.

I'm thinking of buying a voucher but I want to know how long delivery will take or how much postage and packing will cost.

Please view the deal terms before purchasing. This information is available in the "fine print" section.

I may not be able to use my voucher before it expires. Would it be possible to extend its expiration date?

We're sorry, but we cannot extend expiration dates.

Who is LolaBloom ?

LolaBloom is great place to get amazing online deals. We are happy, if our deals make you happy. Don't be surprised to see a name of Phoenix Biz Solutions on your bank statement,because that is the name of the company were are trading under.

I can't login. My password doesn't work.

If you have registered with LolaBloom you can request a new password. It will be emailed to your registered email address. Use the temporary password to login to your account. Once logged in click 'My Profile' to change your password.

I can't find my profile. Can you help?

Please login to your account. View the right top-hand side of the page and select "My Profile" from the drop down, right next to your login ID, to review or make changes to your profile.

I've registered my email address with LolaBloom but I am not receiving emails from you. What’s up?

Please check your Junk or Spam folder and add help@lolabloom.co.uk to your contact list . You can also click on "Not Junk", "Add to Safe Senders List" or something similar in the email program you use. If you are using a work email, please check your company’s SPAM folder.

I would like to unsubscribe from your newsletters.

Just open any of the emails you've received and look for the unsubscribe link at the bottom of the email. Click that link and you'll be taken to your subscription management page, where you can uncheck any or all of the cities for which you are currently subscribed.

My account has been suspended.

If this ever happens, you will receive an email with additional information around the suspension.

I read the FAQ but I would still like to get in touch with the customer service team. How do I do that?

We’re here for you! To send a support request to our customer service team simply complete the Contact Us form.